Shipping policy

Effective Date: 10/20/23

Thank you for shopping with ENTRY. We want to ensure that your shopping experience is as smooth and transparent as possible. This Shipping Policy outlines the details of our shipping procedures, estimated delivery times, shipping fees, and other relevant information.

1. Shipping Zones

We ship to customers within the United States and anywhere else a mail carrier can get to. Please note that additional shipping fees may apply for orders outside the United States.

2. Order Processing Time

Orders are typically processed and shipped within 1-2 business days from the date of purchase. However, processing times may vary during busy seasons or promotional events. We will make our best efforts to ship your order as quickly as possible.

3. Shipping Methods

We offer the following shipping methods:

- Economy Shipping: 4-8 business days
- Standard Shipping: 3-7 business days
- Expedited Shipping: 1-2 business days

4. Shipping Fees

Shipping fees are calculated based on the order's total value, weight, and shipping destination. Shipping fees will be displayed during the checkout process.

5. Tracking Information

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your package.

6. Lost or Damaged Items

In the event that your order is lost or arrives damaged, please contact our customer support team within 7 days of receiving your order. We will work to resolve the issue promptly.

7. International Shipping

For international orders, please be aware that customs, duties, and taxes may apply. These charges are the responsibility of the recipient. ENTRY is not responsible for any customs-related fees incurred.

8. Return to Sender

If a package is returned to us as undeliverable due to incorrect address information provided by the customer, or if the package is not claimed within a certain timeframe, we will attempt to contact you to arrange for re-shipment. Additional shipping fees may apply.

9. Order Modifications

Once an order has been placed, we are unable to make changes to the shipping address or shipping method. Please review your order carefully before completing the checkout process.

10. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact our customer support team at support@entryskis.com.

11. Changes to Shipping Policy

ENTRY reserves the right to update or revise this shipping policy at any time. We will notify customers of any changes by updating the effective date at the beginning of this policy.

Thank you for choosing ENTRY! We appreciate your business and hope you enjoy your shopping experience with us.

ENTRY
entryskis.com
support@entryskis.com